Shipping policy
🚚 Shipping Policy – Zar-e-Nigar
Last updated: June25,2026
At Zar-e-Nigar, we aim to deliver your jewelry safely and on time. Please review our shipping policy below:
📦 Order Processing Time
- All orders are processed within 1–3 business days.
- Orders are not shipped or delivered on Sundays or public holidays.
- In case of high order volume, processing may take slightly longer.
🚛 Shipping Time
- Nationwide Delivery (Pakistan): 3–5 business days
- Delivery times are estimates and may vary due to location or courier delays.
💰 Shipping Charges
- Shipping charges are calculated at checkout.
- We may offer free shipping on selected orders or promotions.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order through the courier service.
❗ Incorrect Address
- Please ensure your shipping details are correct.
- Zar-e-Nigar is not responsible for orders delivered to incorrect addresses provided by customers.
📭 Failed Delivery / Unreceived Orders
- If a customer fails to receive the parcel after multiple delivery attempts, the order may be canceled.
- In such cases, future orders may require advance payment.
⚠️ Delays
- We are not responsible for delays caused by:
- Courier companies
- Weather conditions
- Public holidays or unforeseen circumstances
📦 Damaged Package
- If your package arrives damaged, please contact us within 24–48 hours with clear photos.
- We will assist you with a replacement or solution.
🌍 International Shipping (Optional)
- Currently, we do not offer international shipping.
📩 Contact Us
For any shipping-related questions, feel free to contact us:
📧 Email: zaroxify9@gmail.com
📞 Phone/WhatsApp: +92 321 8466763